After the news that doctor QQ of CCTV news forced users to install software was broadcast, public opinion began to ferment slowly on the Internet. With the news crawlers including Phoenix, Netease, Sina, Sohu and even Tencent climbing or reprinting relevant news from CCTV, this news also spread and spread on the Internet at a geometric speed.

With the spread and dissemination of this news, many netizens who had been forced to install QQ doctors also began to pour bitter water on the Internet.

Netease netizen I am lovely Xiaobing: "it should have been exposed long ago. My computer was forced to install doctor QQ during the Spring Festival this year. Up to now, it hasn't been uninstalled, and I pop up the window every day to let me check up the computer. I'm almost bored to death!"

Netease Anhe netizen: "lying in the slot, my computer was also forcibly installed before. Ma egg, I just finished QQ and found that there was an icon on the computer desktop, which is the b-child QQ doctor. Tencent on dog day is as rubbish as j8360!"

Sina netizens may be happy JL: "Yang Ma is powerful. If the dog's Mahua rattan light wants Lao Tze's Q coin, it's not enough. I have to install this wall breaking anti-virus software. What's the name of QQ doctor? When QQ is ill, you take it to the hospital to see a doctor. You need to run to Lao Tze's computer for treatment?"

Sina netizen boiling girl: "is there any difference between doctor QQ and 360? Do I still need to install doctor QQ after installing 360 on my computer?"

Sina netizen Houchang village head replied: "no, these two are computer anti-virus software. Just install one!"

Sohu netizens see who is pregnant: "who can send me a steam member for one month? I use the annual fee CF member number or the annual fee QQ member number to exchange with him!"

...

Online public opinion ferments rapidly, but Tencent's response and processing speed are also rapid. The news of CCTV was broadcast around 10 a.m. and President Ma knew the news at the same time of the meeting. After knowing the news, President Ma exempted Zheng Xiaodong from the idea of taking the blame and resigning, made him guilty and meritorious, and instructed the public relations department to act quickly.

Just after 14 PM, many users with QQ doctor installed on their computers see a new pop-up window pop up in the lower right corner of the computer. The title of the pop-up window is: QQ doctor team sincerely apologizes to you!

Many curious users have clicked to view the content of this apology letter. The content of the letter is very simple, that is, the QQ doctor team apologized for forcing users to install QQ doctors before, and told users in a roundabout way that they did so for the user's computer security, to protect the user's security and privacy when using QQ, etc, At the same time, they also found that the 360 and other security software previously installed by users can not protect users from using QQ safely, so they recommended users to use QQ doctor.

In a word, the explanation of the QQ doctor team is that they force the installation of QQ doctor, which is done purely for the consideration of users. At the end of the apology letter, the QQ doctor team points out that if users are not satisfied with using QQ doctor or have any opinions, they can give them opinions or uninstall QQ doctor through the graphic way in the link.

Dr. QQ's apology of taking a step backward won the favor of many qq doctor users in an instant. Some of the users who were forced to install Dr. QQ have been used to it. Although some are angry, they are also bewitched by Tencent's apology letter. I believe Tencent has no malice in doing so.

Only a few people who really hate doctor QQ choose to uninstall doctor QQ according to the link, but uninstall doctor QQ according to the picture and text. This operation process is a little complicated. I don't know why it can be installed automatically without the user's consent when it was installed!

After this letter of apology was sent out, Zheng Xiaodong, the team of QQ doctors and the person in charge of QQ doctors, as well as Tencent's public relations department, who helped Zheng Xiaodong deal with the matter, were relieved. They believed that with the "ingenuity" of their letter, QQ doctors could not only greatly wash away the negative news, but also establish a good image in the hearts of users that QQ doctors can correct their mistakes, This is of great benefit to the future development of QQ doctor.

Moreover, what makes the Tencent public relations team proud is that they also lost 360 without trace in the letter. In this letter, it is said that 360 and other security software can not protect users from using QQ safely. In the view of users, it is equal to 360 unsafe. As a security software is unsafe, what do users want it?

"Hum, this is only the first step. You'll look good after 360!" this is the idea of the person in charge of Tencent's public relations department after specially asking his subordinates to add such a sentence to this apology letter.

At the morning high-level meeting, executives discussed whether there was 360 behind the CCTV news. Finally, most people agreed that 360 was highly suspected.

Since the beginning of the year, Tencent has promoted QQ doctor and moved 360's market and interests in the field of Internet security. The relationship between Tencent and 360 companies has become worse and worse. 360 is very suspicious. With the general temper of 360 boss Zhou, he is not like a person who can swallow his anger. Don't you see how many times Zhou and Jinshan's current CEO have scolded online in the past two years!

Therefore, it was passed at the high-level meeting of Tencent. Since 360 dared to provoke me, let him taste my powerful proposal. Didn't 360 send materials to CCTV that our QQ doctor forced installation? Don't we have your 360 black material? A public relations war? Come on, we Tencent will be afraid of you a 360?

At the end of the meeting, even many senior executives were excited. Since Tencent took the seat of bat, no company has dared to challenge Tencent's dignity. Even h and Huizhong in the backward bath scolded Tencent some time ago, but later they were silent?

At that time, in order to ensure the smooth update of mobile QQ, we didn't pay attention to you. Now mobile QQ has been updated, and it's time to calculate this old account with Huizhong!

Tencent executives have the idea of beating 360 and Huizhong through this event, so that they can know that Tencent's position in the domestic Internet industry can not be provoked. Does Tencent want to fight? OK, I'll give you this chance!

Just when the QQ doctor team, Zheng Xiaodong and Tencent public relations team thought that the incident would be settled with the issuance of this apology letter, at about 3 p.m., articles about QQ doctor plagiarizing 360 security guards continued to appear on Sina, Sohu, Netease and other influential domestic online media other than Tencent, The function of the new version of mobile QQ plagiarizes Huizhong's software wechat, Tencent TGP platform plagiarizes steam China, and so on!