Chapter 832： Negative reviews

Only one afternoon meeting, they are willing to give up 10 million? ? ?

Jiang Chengfeng was shocked. He thought it was easy to get money recently ...

So many startups, so many entrepreneurs, begging grandpa to tell grandma that he wants to be invested, others do n’t bird, just hit the wall ... how do you love to broadcast so well? He didn't mention investment at all! No wonder Liu Ye asked him to pay attention to whether there is any investment intention in Love Live. Does she have a back eye?

However, with regard to investment, Jiang Chengfeng could not make the decision. He asked the live-loving big brothers to find time to talk directly with Liu Ye. At the same time, he called Liu Ye to inform the meeting that it was 9 o'clock in the evening. Much more, yes, Jiang Chengfeng has been meeting in Aibo Live Broadcasting until 9 o'clock.

Liu Ye is using Yu's laptop to handle online shop work in Yu Zhan's study. That bullish live broadcast completely reversed Liu Ye ’s reputation. Netizens no longer believed in hearsay on the Internet. They believed more in their eyes. From Liu Ye ’s live broadcast room, they could be sure that the Wang family was not a fuel-saving lamp. Wang Zhihua was responsible for it. It can also be determined that Liu Ye and her mother are very good. As for what Liu Ye's father did, it has nothing to do with them, it is not ancient, and there is no imminent punishment.

Therefore, from the second day after the live broadcast, the sales of cat food in Liuye ’s store began to pick up. By the fourth day, sales suddenly increased, because the first customers who ordered new batches of cat food continued to receive Go to the gift dolls sent out from the warehouse of Yodo company.

Although it is a gift, the quality of the doll is not different from the doll that cost 500 yuan before. When everyone was happy, there was another wave of sunbathing on the Internet. Someone launched a related discussion topic on Weibo, "What kind of doll do you receive?" It attracted tens of thousands of people to participate in the discussion, and even customers who had previously spent money on dolls could not help but reprint the pictures.

There are also people who write articles that list the pictures of each doll, and discuss which one is the most lovely, which one is the largest, and which one is the least frequent. Liu Ye wrote clearly in the advertisement: "Gifts You ca n’t make notes, you ca n’t make a wish, you ca n’t pick and choose. The magic city warehouse sends you which is which. ”However, after communicating with each other, we found that the frequency of occurrence of each doll is different, and the most frequent is Liu Ye's Nikko and Yu Zhan's Paul appeared the least frequently by Tao Zhiyao, who had a disabled cat persimmon and a white Chinese rural dog named Xiaojie.

Persimmon appeared in "Meng Chong Hospital". Grandma Zhan told her compassionate life at the time. Many fans still have impressions. People think that its doll production is less because it has two legs. Some people may I think this kind of doll is defective.

And Xiaojie, even a **** fan of Liu Ye, is strange to this dog. They have never seen the dog on any occasion, not even a photo. Very few people who received the gift Xiaojie expressed their unhappiness about throwing away the dolls. They felt that they had been lost by Liu Yankeng, and they gave them to other dolls that they do n’t want, perfunctory them!

In the past two days, Liu Ye received 5 bad reviews, and 9 middle reviews were related to it. Since Liu Ye opened the store, he has often received bad reviews. Ninety-nine percent of them are professional bad reviewers from competitors. This is unavoidable. Their business is too good, which will naturally cause jealousy of their peers because Liu Ye is completely The market for Cats'Garden fake cat food has been blocked. Many of those fake online food stores are now in bad business and many have been forced to close down or resell fake cat food from other brands. The bosses behind them took Liu Ye as a nail in their eyes, and deliberately bought a few bags of cat food just to give her a bad review.

Liu Ye doesn't matter. She sells tens of thousands a month. What are some bad reviews? She asked the customer service in the company to ignore these bad reviews, and it was enough to serve the real customers carefully, and emphasized that the service attitude must be good! If the real customer has any problems, and there are any signs of wanting to give a bad review, the customer service must be responsible for helping them solve the problem to the end. For example, each cat has a different taste, and the irresistible reason why they do n’t like to eat their cat food, there is no problem with refunds and returns. For those returned cat foods that have been opened, Liu Ye generally gives them sunlight and moonlight. Or for Mao Yuchen's seven cats, if there are more, they will be sent to Grandma Zhan, but this situation is relatively rare, and most customers are reasonable.

Therefore, Liu Ye ’s online service attitude is almost 5.0 out of 5.

This is the first time that so many negative comments from customers have suddenly appeared for a giveaway doll.

Liu Ye personally responded to these customers below the negative review, telling them that Xiaojie was Yu Zhan's former pet dog. However, some people still don't believe that they thought the reply was the words of Taobao shop customer service to block buyers.

There were even more real people who asked her on Weibo, Ai Liuye, is Xiaojie really a doctor's pet?

In order to prove this, Liu Ye posted a photo on Weibo, which is the picture of Mr. Yu Zhan Xiaozheng with a bright smile on his white dog (seeking Yu Zhan's consent in advance).

"This dog is Xiaojie," she wrote on Weibo.

A childhood photo of Yu Zhan Meng Meng made his fans thrilled ~ www.novelhall.com ~ We all met Yu Zhan as a kid for the first time, it was so cute! !! !! Even the ordinary and idyllic pastoral dog has become more pleasing to the eye, and it is also very cute to take a closer look. They saved the photo as a treasure.

Liu Ye was worried that those customers really threw Xiaojie and Persimmon dolls. She said on Weibo, "If you are not satisfied with the gifts, don't be sullen, don't deal with them impulsively, you can mail the dolls to me, freight Upon payment, I will compensate you 100 yuan in cash immediately after receiving the doll. "At the same time, she attached the company address and the landline number, and the recipient wrote her own name.

Liu Yi's meaning is equivalent to those who are dissatisfied with the doll can get 100 yuan compensation, but there will no longer be gifts dolls, this way of handling, on the contrary, those people are unwilling to mail, because Liu Yi in the store previously sold The cost of passing a doll is more than 100 yuan. In this way, they seem to be losing money; but throwing it in the trash can is worthless, isn't it more losses?

Liu Ye also called Luo Youyou specifically for this, so that they would not produce Xiaojie and Persimmon again.

Luo Youyou laughed. "They don't know the goods. Xiaojie is very popular in Australia. Mr. Atkinson just contacted me to add an order. It happened that I transferred the remaining inventory of Xiaojie on your side to him. We don't produce much. "