Chapter 572： My rules are rules

"Oh...it's another battle!"

Chen Jianhai sighed inwardly.

Every time he entered the association, he had to get angry in his dantian first, take a deep breath, and prepare for a tough battle.

There's really no way... these big brothers are all too righteous, and they can't be suppressed by their aura.

Slowly taking a deep breath, Chen Jianhai withdrew the smile on his face, and said solemnly:

"Long story short."

Chen Jianhai briefly described what happened recently.

"The funds for the purchase of shuttle buses have been allocated by the city."

"The matter of SMS promotion, although the official did not agree to the association's application,"

"But the association has already got in touch with the three major operators of Nanjiang's \'Xuntong\', \'Shine\', \'Guangxin\', then we will directly use the name [Coconut Umbrella Five-star Hotel Industry Association] as the Visitors to the river send welcome messages.”

"In addition, I have also negotiated cooperation with the local tourism cooperative in Nanjiang City and Nanjiang Traffic Broadcasting."

"Next Saturday, I will be interviewed by Nanjiang Traffic Broadcasting. I will promote the association's cross-hotel reservation work."

Everyone looked at Chen Jianhai, and the emotions that were about to be pressured and scolded were instantly suppressed.

Even Wan Rong had a look of surprise in his eyes. He didn't expect that in just a few days, Chen Jianhai could talk about such a large-scale publicity.

Realizing that everyone was looking at him in unison, Chen Jianhai said calmly:

"The work of the association is generally like this. Do you have any objections or questions?"

Chen Jianhai looked at everyone, waited for about 5 seconds, and then said:

"Okay, the meeting will continue. I'm looking for everyone to come here today, mainly to emphasize one thing."

"SMS sending, travel agency publicity in colleges and universities, radio and television media publicity... The strength and funds of the association at this stage can only do this,

"But I think the publicity is enough!"

Chen Jianhai looked around, and his voice gradually cooled down.

"Don't think that the purpose of our cross-hotel package is to improve the quality of the association."

"Introducing a cross-hotel package is not the end,"

"Our purpose is to increase the occupancy rate of the hotel, improve the customer praise rate, and let everyone here make a lot of money together!"

The straightforward and undisguised words made everyone stunned, and even Wan Rong's eyelids jumped, not thinking that Chen Jianhai could throw such words on the table undisguised.

Chen Jianhai's eyes passed over everyone.

"The association proposes a plan and communicates and coordinates publicity work, which is only one aspect."

"But whether it can make money or improve word-of-mouth, the protagonist that plays a role is not the association, but our hotel itself!"

"If we don't develop ourselves, we will always improve our services and make up for loopholes and shortcomings,"

"Even if the association advertises flowers, it's a waste if you can't keep the guests!"

As soon as these words came out, the irritable old men present were suddenly unhappy.

Everyone is a boss, and on weekdays, no one agrees.

In the past, everyone in the conference room was full of smoke, insulting each other, and moving forward in a zigzag quarrel.

Now it's my turn to hear Chen Jianhai give instructions to Jiangshan alone, why do I feel so unhappy in my heart!

Several hot-tempered brothers wanted to refute, but what Chen Jianhai said really made sense.

Whoever fights is hard to bear, and only listens with a blushing face.

Chen Jianhai stretched out his hand and patted the thick stack of envelopes beside him.

"In the past few days, I have carefully studied the living environment and reality of each hotel, and found some problems that I think need to be solved and improved."

"For the sake of confidentiality, these issues are personally placed in the material bag of each hotel by me, and no second person knows."

"Material, I will send it to you on the spot now."

"As for whether to change it or not, and to what extent, it's up to you. I won't force it."

"But the quality of service and the effect of accommodation must be improved for me!"

Hearing this, the faces of everyone present were immediately mixed with red and black.

Not only because of Chen Jianhai's rude words, but also because every hotel does have its own problems.

No one dares to say that their hotel is monolithic.

But let an outsider point out the problem to his hotel, I feel uncomfortable.

Chen Jianhai was too lazy to pay attention to the mood of these people.

"There is still a little more than a week before the association fully promotes its publicity work and formulates a national reservation system."

Chen Jianhai's expression was rare and serious.

"After half a month at the latest, we will usher in the first wave of tourists."

"If we can successfully capitalize on this opportunity, this boom will boost our peak-season tourist business and significantly increase occupancy and turnover across major hotels."

"If we fail..."

Chen Jianhai paused for a while, and there was a murderous look in his eyes.

"First of all, I don't allow failure."

"Secondly, in order to better track the quality and comfort of customers' stay in real time, I asked the design department and technical department of the association to set a separate scoring intention for each hotel in the package, and the scoring and evaluation situation will be fully open and transparent. on the website."

"Praise and bad reviews are all on the bright side, and you can tell whether they are good or bad at first sight. No one wants to delete bad reviews and change their ratings in the background of the association."

Chen Jianhai pulled a face and said calmly:

"Doesn't the association conduct member hotel assessments at the end of each year??"

"This year, we are not going to fix those fakes, and we will directly evaluate the actual combat. The evaluation standard is the evaluation and rating made publicly by customers!"

"Those with a rating and a favorable rating of less than 85 will be included in the wait-and-see range, with a six-month inspection period, and they can continue to stay in the association after passing the evaluation period."

"If the rating and praise rate are lower than 80, you will voluntarily withdraw from the association and drop the star, and don't waste the resources of the association."

When they heard the word "Zhi Xing", everyone present exploded!

"Wait!" An irritable old man interrupted Chen Jianhai, "Assessment and evaluation of the association have clear standards and procedures, what are you talking about, if you want us to quit the association, we will quit the association?!"

"How many are you president?!"

"How old are you!"

"that is!

"

"Old Wan, don't pretend to be dead, come out and talk!

"

...

The people who had been suppressed for a long time finally found the opportunity to scold, and shouted one after another.

Chen Jianhai said indifferently, "What's the matter? I usually call myself the number one hotel in the world, but now I'm really afraid of scoring and evaluation?"

"Don't change the subject..." An irritable old brother said unceremoniously: "What everyone is questioning is that you have changed the assessment standards without everyone's consent!"

Chen Jianhai's expression seemed to be a joke, and he asked, "Is there any difference between the two?"

The crowd choked again.

"I am the president, you chose." Chen Jianhai swept his eyes across the crowd, and said with a blank face, "The rules I said are naturally the rules of the association."

"I don't like me, you can cast me now, I'm happy to have to deal with this mess!"

"Everyone, stop talking!" Wan Rong looked at Chen Jianhai's appearance that he was about to tear his face, and hurried out to ease the atmosphere.

"Old Wan, are you going to face him?" An irritable old man shouted angrily.

"I'm not facing him, could it be you!" Wan Rong replied with a direct sentence.

"The swearing is more ruthless than the other, and the heart is more than one! If you can figure out a way to solve the association's affairs now, I will immediately turn to you!"

Wanrong's teeth are itchy,

These old guys are just scolding and scolding people on weekdays, but now, at such a critical time, they are still arguing with each other like a stubborn gangster.

Seeing Wanrong's eyes, everyone stopped talking.

"President Chen is right!"

"The assessment system of the association over the years is too superficial, mechanized, and stylized."

"Since we have the brand of a five-star hotel on, we must afford the service of a five-star hotel and win the evaluation of a five-star hotel!"

"If you don't meet the requirements, you are not qualified to say that you are a five-star hotel."

"If anyone disagrees with President Chen, you don't have to wait for an online evaluation to leave the club now!"

Wanrong glared angrily, and the scene was instantly quiet.

A few cheers just now, but now they don't make a sound anymore.

"If no one comes out to quit the meeting, then follow President Chen's arrangement!" Wan Rong said angrily.

The crowd fell silent.

Chen Jianhai glanced at everyone, and seeing that no one stood up to object, he said directly:

"If you have no objection, then I will continue to participate in the exclusive interview with Jiaoguang Radio Station as the president of the association this Saturday, and all other arrangements will be as usual."

"Dismiss!"

Hearing these two words, everyone present held their breath and took their respective bags of materials and left,

In the end, only Chen Jianhai and Wanrong were left.

"Huh... it's not easy!"

Chen Jianhai let out a sigh of relief, and his tense body finally relaxed.

No wonder so many people quit their jobs because of interpersonal relationships.

Dealing with these stubborn people every day, every time I go to work, it is like fighting a war. If you are not too strong, others will bully you. Who can stand it? !

I still have some confidence, and I have the capital and strength to follow the opposite side.

If this is replaced by a little amateur who has no background and background, he will have to be pinched to death by these people.

Seeing Chen Jianhai exhaling secretly, Wan Rong shook his head helplessly.

"I didn't expect that there is our Wanrong Hotel here."

Saying that, Wan Rong opened the information bag without looking at it, and looked at it in front of Chen Jianhai.

Chen Jianhai smiled awkwardly.

The shortcomings of each hotel are based on his analysis of the "Nanjiang Five-Star Hotel Guide", which is more valuable for reference.

The disadvantage of Wanrong Hotel is very simple, the shuttle bus is insufficient.

Usually, there will be cases where customers cannot call for a car for half a day, and there is no car to pick up, and the waiting time is very long.

Although this is not a big deal, it is quite affecting the accommodation experience, and many customers have to spend at least 20 minutes walking from the room to the outdoor swimming pool.

Wan Rong looked at the contents of the materials, and smiled stiffly with an unnatural expression, then stuffed the materials back into the document bag and packed them in his hands.

"President Chen really observed carefully and thoughtfully."

"I want to ask curiously, President Chen can find the shortcomings of our hotel, but what are the shortcomings of the Langai Hotel?"

Chen Jianhai said honestly, "Boss almost."

……What?

Wanrong didn't seem to hear what the other party said, and asked again.

Chen Jianhai originally didn't want to pay attention to the other party, but at least he knew the other party's shortcomings, so it would be too stingy to say nothing.

At the moment, Chen Jianhai could only suppress his shame, and said awkwardly:

"Boss can't..."

Wan Rong looked at each other in astonishment.

"President Chen, you are too humble!"

"If you can't do it, then we old people can't do it!"

Chen Jianhai's smile was awkward and bitter.

It's not that he is humble...!

This shortcoming was not summed up by him, but was summed up in the book "Nanjiang Five-star Hotel Illustration".

There is only one comment on Langai Hotel and Jasmine Hotel above: the boss can't...

It's day!

When Chen Jianhai remembered those four words now, he could not wait to tear up the book in his heart.

The thief of the Wu Na system is definitely prejudiced against himself!

Why can't I do it myself!

Seeing Chen Jianhai's sad, angry and depressed look, Wan Rong thought that he was in a bad mood because the hotel owners had attacked just now.

Immediately, he said comfortably:

"Boss Chen, your membership time is short, and your contact time with them is short."

"Don't look at their usual swearing and temperamental temperament. In fact, they are all very good people, but they are willing to choke a few words because they can't keep their old faces down for the time being."

"When your measures are effective, they will naturally admire your strength sincerely support you."

Chen Jianhai smiled bitterly, "If you support it or not, just pull it in. I'm afraid I can't help it and scold them on the table with them."

Wan Rong smiled: "Swear when you need to. Some people's feelings are out of drinking, and some are out of scolding."

"Maybe you swear a few words next time, and everyone will accept it."

Chen Jianhai: Oh, I believe in your ghost.

As far as today's posture is concerned, as long as he swears, those uncles and elders can drown him with blood like a volcanic eruption.

Or convince people with virtue!

...

After seeing Wanrong away, Chen Jianhai turned and walked towards the president's office.

Du Fengyi was waiting at the door with a folder.

"How about the car?" Chen Jianhai asked.

"President, here are the vehicle conditions and rental price lists of Quanta, Anyun, and Zilong. Please take a look."

Du Fengyi handed the folder in his hand to Chen Jianhai.

Chen Jianhai opened the file, and the dense tables listed above were compared with various configurations. There were highs and lows in terms of price and vehicle conditions, and each had advantages and disadvantages.

"Which one do you think is better?" Chen Jianhai asked with a frown.

Du Fengyi's eyelids trembled.

He carefully glanced at Chen Jianhai's expression, trying to distinguish whether the other party was trying or really wanted to hear his opinion.

But Chen Jianhai had a serious expression from the moment he entered the door, and he couldn't tell what he was thinking at all.

In desperation, Du Fengyi could only bite the bullet and said truthfully:

"President, I think Zilong Car Company is more cost-effective..."

"Okay!" Chen Jianhai handed the folder back to Du Fengyi and said, "Then Zilong Company."

Du Fengyi: ? ? ?