Chapter 112

Not frightened by their discontent, Kang Ying calmly said:

"There is no end to learning. I believe everyone will find that they have made progress through this training."

10: As soon as he arrived at 30, Kang Ying took his own handout and began to talk about the company's management regulations.

When they were in military training, they were lazy and listless. But when Kang Ying began to talk about more work, less work and less gain, everyone began to focus.

When Kang Ying talked about the equity incentive mechanism, there was a lot of discussion, as if he had found a new continent.

Kang Ying felt a little hungry after the lecture. When she raised her hand, she saw that it was already 11:30. However, the people below didn't seem to realize that the time was up. When she saw that Kang Ying had finished, there were still people who didn't want to finish.

Kang Ying expected their inner touch, so Kang Ying saw that they were full of searching eyes and knew that they still had a lot of puzzles. She was not in a hurry to answer them, but just waved her hand and said:

"I know you have a lot of questions to ask, but it's time to finish class. After a hard morning, you'd better go back to dinner first.

Remember to continue to come here at 3:00 in the afternoon.

Starting from today's attendance, late and early leave will still be deducted from the salary.

I have already made it very clear how to operate. Please don't forget it. "

With that, Kang Ying left the classroom without looking back.

Although she also knows that this is the time when people are most eager for knowledge, these ideas are quite shocking to them, and they need to be allowed to brew and think for themselves.

If she explained it to them at once, they might not feel so precious. Some of the truth is that you have to think about it and listen to others.

Sure enough, in the afternoon of class, after a morning of "devastation", these people are in better spirits than in the morning, and they all come on time.

Seeing Kang Ying coming into the classroom, these people asked curiously, "didn't Kang always say that he would invite an excellent salesperson to teach? What about the teacher? "

Kang Ying said with a smile: "this excellent salesman is me!"

We can't help but look at Kang Ying again and have a bold middle-aged humanitarianism

"Mr. Kang, are you kidding? You look younger than all of us!"

The implication is that Kang Ying's work experience is not as rich as theirs, so she even wants to teach them.

Kang Ying said with a smile, "are you kidding? Just listen to me."

With that, Kang Ying began to talk about marketing psychology, how to stimulate the potential of excellent salespeople and so on. Kang Ying was very reasonable, and everyone was stunned.

At this time, when Kang Ying talked about how to actively provide warm and considerate service and treat customers as God, they began to realize that their ideas and work initiative really need to change. Otherwise, like Kang Ying's, in the future, let alone pay more for more work, they don't even have the qualification to obtain equity.

Kang Ying is also very satisfied to see that these people have begun to pick up notebooks and take notes seriously.

These marketing experiences can not be exchanged for gold, but they are the cream that she draws from practice, and she has removed the dross and useless tricks. If these people can really feel it, they will know that what she taught them is all knowledge of gold and money.

This kind of practical lecture, if put in the previous life, would cost tens of thousands of yuan for a class.

Of course, Kang Ying won't charge the lecture fee. The wool comes from the sheep. What she cares about now is that she can bring the team out.

"Mr. Kang, you say customers are God. How can customers be God? They all begged us to buy our things and give them a note. We should be God! "

A fat middle-aged woman raised her hand to ask.

Kang Ying said with a smile, "what the elder sister said is right. It's the ideological inertia brought by the planned economy. In the past, our country's production capacity was backward and the demand for goods exceeded the supply.

However, with the development of China's economy, have you found that the commodity supply capacity is constantly strengthening, and there are more and more companies of the same type in the market.

Take electrical appliances as an example. In the past, there might have been only one Hai brothers, marlborone and Changhong. Now there are Gree and TCL.

The market competition will be more and more fierce, the same commodity, the quantity will also be greatly rich, before the buyer seller market upside down phenomenon is about to end.

If you can't grasp the change from mentality to sales and service concept in this transitional period, we will be abandoned by the tide of the times. I don't want you to be the first people abandoned by the tide of the times.

We must win the hearts of consumers at this critical moment. As the first-line people who have direct contact with consumers, we can only give them the best impression with our enthusiastic service.

If you think about it in another way, you will understand the mentality of consumers. Do you like to be at home when you buy things, or do you see a cold face as soon as you enter the door? I know that everyone is old and young. Everyone is the pillar of the family's income. As long as you follow me and study hard, I will promise you a better tomorrow. " Kang Ying's words have given them unprecedented impact. The customer is God. The concept of this kind of service is deeply rooted in the hearts of the people of later generations. However, at this time, we did follow the habitual thinking left over from the old economic system, and still indulged in the glory of the past, unable to get out of the comfort zone. Kang Ying now just pushes them out of the comfort zone to see if they will wake up after being stimulated. The class suddenly quieted down, and Kang Ying didn't elaborate too much. She wanted to give these people their own space to think, instead of thinking for them all the time. Only when she thought and felt something, would she promote their progress. What Kang Ying didn't expect is that Fu Xinlang also reported to LV county normal college early. It turned out that Fu Xinlang had a classmate Liu Hai who was tutoring together. He was admitted to Lvxian normal university one year earlier than him and worked as a student union cadre here. It's said that Fu Xinlang was also admitted to Lvxian Normal University. During the summer vacation, Liu Hai dealt with him. He said that the school was short of nursing school members and asked him if he wanted to come to the top. There was something wrong with the member of the nursing school who had been appointed. He went back soon after the summer vacation. There is a little reward for the members of the nursing school. The school subsidizes 20 yuan a month, and there is no room and board. Although the treatment is not high, it has the advantage of being able to contact the teacher in advance, at least being familiar with the teacher, which is good for joining the student union or striving for excellent student cadres in the future.