At 10:30 a.m., in the 100 person conference room on the 16th floor of Tencent headquarters building in Shenzhen, more than 60 industry experts and the company's boss, as well as eight core executives of Tencent, including the top leader Ma, the second leader Liu Zhiping, CTO Zhang Zhidong, Cao Chen Yizhou, Ren Yuxin and Tang Daosheng, gathered together.

The seats and benches in the conference room were temporarily transformed into two big circles. In the small circle, there were many senior executives of Tencent, more than a dozen bosses of first-line Internet companies and several top industry experts. In the outer circle, there were the remaining industry experts.

After the crowd took their seats one after another, President Ma, sitting in the most obvious position in the inner circle, began to stand up and speak:

"Good morning, industry experts and friends in the Internet industry!

It's a great pleasure and honor for all of you to accept the invitation of Tencent and me to attend and participate. This time, we have a "look, hear and ask" diagnosis for ourselves and the whole company!

First of all, I would like to extend my sincere apology to you, to the whole industry, to the Internet users and the public all over the country for the vicious competition that happened not long ago before Tencent and 360!

At the same time, I also express my sincere apology to many enterprises and individuals hurt by Tencent in the past!

Since its establishment in 1998, Tencent has developed from the initial computer IM software QQ to an industry leader across many fields of the Internet. In the past, we have always been satisfied and complacent about our achievements, but at the same time, we have also ignored some problems and contradictions behind it!

For a long time, our original intention of Tencent is to do a good job in various Internet services and provide better services for Internet users and users. However, during this period, it is inevitable to have friction and harm with competitors in this field.

In the past, we Tencent never thought about and cared about these problems, but now, with Tencent's greater and greater efforts, these problems and contradictions accumulate deeper and deeper.

Among them, the two voices I hear most are "monopoly" and "plagiarism". No matter competitors in the industry, or tens of thousands of Internet users and QQ users across the country, everyone has more and more opinions and views on Tencent.

Even myself, to tell the truth, I rarely accept media interviews, and rarely appear on microblogs or online forums, because I know that in the domestic Internet industry, I'm afraid there is no boss of an Internet company who will be so unpopular and scolded by many Internet users!

Therefore, both I and Tencent are eager to find and solve these problems and change!

Please also invite experts and leaders of Internet companies to directly put forward dissatisfaction and opinions to Tencent and me. We accept all criticism! "

After apologizing twice in succession, President Ma did not shy away from the two major issues of Tencent's "monopoly" and "plagiarism", which have been controversial outside. It can be seen that he and Tencent have shown great sincerity in the so-called reflection on the past and the seminar.

Under the influence of President Ma's sincere and frank remarks, the experts here also put down their concerns. First, an expert sitting in the outer ring with some Balding Hair raised his hand. After President Ma nodded over the chair, he said:

"Tencent is a typical giant disease. The giant disease I'm talking about is also called big company disease. We ordinary people may suffer from various diseases, and the company is the same. Both small companies and large companies have their own problems.

And you Tencent, now you have a big company disease, that is, giant disease. The corresponding manifestation is that you want to do everything!

With a large company, more money and more resources, it is easy to see many temptations and opportunities. At this time, many company leaders can hardly stand these temptations. The company's business scale and types will become more and more complex.

I believe that Tencent, including Baidu, Alibaba, Huizhong and many other Internet companies, may have similar problems.

This approach has good and bad, and the benefits are obvious. The business scale and types become more and more, and many of them may be profitable, which looks prosperous.

The disadvantage is that the company's energy is easily dispersed. No matter how big the company is, there are only a few leaders at the top. President Ma, you should manage QQ, QQ music, games, videos and other businesses.

Although there are major managers in charge of each business, Mr. Ma, you may only ask occasionally to understand the situation, but as the helmsman of the whole company, you must disperse a lot of energy and waste on these trivial matters.

In fact, the larger the company, the more farsighted the top leaders should be. They should not even participate in the specific management of the company, but concentrate on the general direction and strategy of the company's development.

Tencent now wants to do everything. It sounds like it is to achieve the vision of one-stop online life. In fact, it wants to support the whole Internet by one company, which is unrealistic!

Every time Tencent enters a field, it must compete with Internet companies in this field. In the long run, Tencent will be an enemy of the whole Internet industry. The more it goes back, the more and more trouble Tencent will face, not less and less. This competition between Tencent and 360 is a good example! "

The expert talked endlessly, and many experts present nodded in agreement. They also believed that the main problem of Tencent is "giant disease", which is a big company disease. They want to do everything. They are going farther and farther on the road of being the enemy of the whole Internet industry. Therefore, These experts have expressed similar views and views successively.

"Tencent can't always think of using the advantages of QQ to completely deny other companies the opportunity to compete fairly. This has been an illegal abuse of market dominance and suspected monopoly in the legal systems of Europe, America and other countries."

"Yes, decades ago, Microsoft dominated the field of operating system and occupied the whole computer desktop. Microsoft's advantages in the field of computer software are very similar to today's QQ.

Microsoft also relies on this advantage to involve almost everything from office software to database to browser and search. Later, it also led to antitrust investigations by many governments around the world! If Tencent continues to do so, it is likely to embark on an old road similar to Microsoft! "

......

Although the experts talked a lot, the bosses of Internet companies such as Fang zhe sitting in the inner circle did not speak one by one like an old monk. The experts had already said what they wanted to say. In this case, why stand up and slap President Ma in the face!

However, Ma Zong and Tencent executives were quite calm and happy to accept the criticism and accusations of the experts. Not only that, they also took out their notebooks and patiently wrote down the main points of each expert's speech. It's no use first. This attitude alone won the praise and praise of the experts in the audience!

More than half an hour later, most of the experts present basically expressed their views. Even a top expert in the inner circle and President Ding of Netease echoed them. At this time, President Ma's notebook was full of a dense page. At this time, President Ma stood up and said:

"The problems pointed out by the experts have deeply touched me and several colleagues. Indeed, just as Professor Li of Renmin University said just now, Tencent has gigantism. The larger the body, the more difficult it will be to breathe.

Therefore, next, we hope that experts and more than a dozen leaders of Internet peers can put forward more severe criticism on Tencent. At the same time, I also hope you can express your views and opinions.

Although the development and future of Tencent should be a strategic issue discussed and formulated by me and Tencent executives, today, I am also happy, happy and hope to listen to your opinions! Thank you! "

President Ma's words were a turning point of the meeting. Next, the experts' discussion began to favor the opinion type, that is, what are the solutions to the problems pointed out by the experts just now!