Chapter 112

Yi chengheng said on the phone: "President Huo thinks it's easy to use. The founder of MW appreciates your talent very much. Let's try our best to give you convenience and create a better R & D environment for you as much as possible. "

Ye Yi said that big brother is addicted to acting now, which seems to be true.

Huo Dongcheng said solemnly: "Vice President Yi, since you have the black card of Xi Mao, you should know which industry Xi Mao is?"

Yi chengheng: "elder brother, we haven't corrected the lines!

"Well?" Huo Dongcheng asked.

Yi chengheng says helplessly: "know, Xi Mao is MW international industry."

"What? Is XiMao an international industry Huo Dongcheng was surprised. "I didn't expect that a local shopping building like XiMao would be a MW industry."

And clear language way: "no wonder you have Xi Mao's black card."

Yi chengheng: "brother, have you finished? I have no words!

Huo Dongcheng said: "the management of XiMao mall is more avant-garde because it is so big?"

Yi chengheng: "brother, is this your sister-in-law? Do you need me to praise the business vision and management philosophy of the founder of XiMao?

OK, here I go!

Yi chengheng immediately boasted: "yes, our president's business vision is very unique. When Xi Mao was bought, Xi Mao was still a suburb of Tianjin. At that time, no one took part in the auction of XiMao's plot. Our president took a look at the land. After getting the plot, they immediately built a shopping mall. Many people sneer and say who will build a shopping mall in this kind of place? The president of our company is strongly opposed to the public opinions. "

Huo Dongcheng had no choice but to pinch his eyebrows, which was a flatterer.

He interrupted: "I don't know what MW's maintenance philosophy is for customers? VIP customers are better than ordinary customers, aren't they? All ordinary customers have to give way to VIP customers? "

"What does president Huo mean?" Yi chengheng is in a state of muddled circle.

Huo Dongcheng gives an example: "if two customers are interested in a XiMao product at the same time, one is VIP diamond card customer, and the other is ordinary customer. Do ordinary customers have to give their favorite products to diamond customers? "

Yi chengheng said seriously, "of course not!"

Their maintenance of customers has always been their core competitiveness. How can it be so superficial.

"What's that like?" Huo Dongcheng asked.

Yi chengheng said seriously: "in principle, we treat all our customers equally, because to us, all our customers are God and our father. Consumption of one yuan and consumption of one thousand yuan are also consumption. We will not superficially treat them differently.

All of our shopping guides and shop assistants are strictly selected and trained. We require them to treat customers equally. They must never judge people by their appearance, let alone look at their dishes.

We ask them to treat our customers with 100% enthusiasm and patience. No matter whether they buy or not, as long as they enter XiMao, they are God.

VIP customers and ordinary customers, after entering the store, the guide to their enthusiasm and patience is the same.

The difference between VIP customers and ordinary customers is that VIP customers will have better discounts than ordinary customers. Even hackers can directly take away all the commodities of XiMao, and diamond card users can also consume them by accounting.

In addition, we also have special VIP service area, VIP rest area, valet parking service, insurance service and other VIP exclusive services. But that doesn't mean VIP customers are better than ordinary customers. Just because they have different consumption levels, they enjoy more services.

In the purchase of goods, except for the VIP zone, all customers in the ordinary zone are the same. "

Huo Dongcheng is hands-free. Mingwei listens to Yi chengheng's words and silently admires MW's idea of treating customers.

Huo Dongcheng said, "how can a shopping guide force ordinary customers to sell their favorite commodities to diamond card customers?"

"Is there such a thing?" Yi chengheng asked seriously.

"Special counter 339, jade District, 17th floor." Huo Dongcheng said.

Mingwei suddenly raised her head to worship Huo Dongcheng. How can this man's memory be so good?

Even the number of counters.

Yi chengheng now fully understood that his sister-in-law was angry there. He wanted to vent his anger for her! Of course, this kind of thing happened in Xi Mao. It really needs to be rectified.

He said immediately, "OK, thank you for reminding me. I will arrange someone to deal with it immediately."

"Well." Huo Dongcheng answered and hung up.

Seeing Mingwei looking at him, he said, "Vice President Yi of MW has contacted me. Vice president Yi has sent me a black card. Originally, I wanted to refuse, but I didn't expect it to be so easy to use."

Wife, I didn't mean to cheat you.

After all the problems are solved, I will kneel on the washboard.

Mingwei doesn't doubt Huo Dongcheng at all. She leans on Huo Dongcheng's shoulder and says: "Dongcheng, it's good to have you!"

She knew that no matter whether there was a black card or not, he would protect her.

She clenched his hand, she will try to protect him!

Huo Dongcheng couldn't help but smile and said: little fool.

……

The shopping guide of jade 339 counter was still complacent, but today he saw black card users.

In addition, the black card user also took several items from the jade cabinet, with a total value of more than 1 million yuan, and she only made tens of thousands of pieces.

Thinking of today's huge income, she could not help singing: "today's fine weather, beautiful scenery everywhere, beautiful scenery..."

Suddenly, several staff members appeared in the jade cabinet.

The shopping guide was startled: "you?"

A staff member said seriously, "I'm Qin ye, the leader of jade group of XiMao mall."

The shopping guide knows Qin Ye. Although she hasn't dealt with him, the jade group has a shopping guide training every month. She has met Qin Ye.

The shopping guide immediately said respectfully, "Hello, group leader Qin!"

"You're fired!" Qin ye took out a document.

The shopping guide's face turned pale: "fired?"

"Yes."

"I, I want to know why? Is it because... Is it because when I received black card users just now, I didn't respect them enough? "

Qin ye: "you still have a little self-knowledge."

As soon as the shopping guide heard this, she immediately said, "team leader, listen to my explanation. Although I was a little negligent at the beginning, I apologized to them later. I really regarded them as God. After he showed his black card..."

Qin Ye interrupted: "before he showed his black card?"

The shopping guide immediately said, "but before he showed his black card, we had diamond card users in our counter. Of course, I should give priority to meeting the demands of diamond card customers!"

Qin asked seriously, "have you ever recited the service rules?"

"I..." the shopping guide felt guilty.

Qin ye said coldly: "so, it's not wrong that you were expelled. The core of XiMao's service rules is that customers are God, and shopping guides must treat all customers equally. The next time you look for a job, try to remember the corporate culture of a company. Don't be self righteous. "

Qin page put the documents on the counter and told the people behind him: "hand over the documents in half an hour."

The shopping guide fell to the ground.

It's over. Her basic salary of 6000 plus a monthly commission of more than 20000 is ruined.